“TechCare® empowers medical professionals by offering a product that is flexible and tailored to their unique environment. It has been our goal, while developing TechCare®, to reduce administrative overhead and allow clinicians more time to treat the patient by giving them electronic access to patient medical information ,” says Jason Douglas, VP of Information Systems at NaphCare. The Company offers a healthcare model which is centered on providing proactive inmate care and reducing costs.
Unlike other regular healthcare settings, in a correctional environment there is a combination of urgent and long-term care/needs. A Meaningful- Use Certified EHR system, integrated with a medication administration records feature, centralized diagnostics reporting and tracking capabilities of every health encounter, is the answer to alleviate these challenges. This unique product is TechCare®. Not just an ONCCertified system, it's a correctional healthcare tool which follows the patient care from assessment during an intake process, to medication administration during pill pass and all the way through discharge to local community providers. “TechCare® improves the quality of care by providing medical professionals and patients with an innovative electronic solution and customer specific services,” adds Douglas.
During a client engagement, NaphCare's solutions helped a large county Health Care Agency (HCA), Correctional Health Services division (CHS) implement an EHR within five adult jails and juvenile detention facilities. The challenge was finding a system that accurately records care offered to patients and interfaces with multiple systems unique to corrections, providing patient demographics, diagnostic results, and medication administration records. The NaphCare team helped the client by providing customization flexibility with onsite clinical staff providing training sessions. “NaphCare’s implementation is streamlined by using an on-site, peerto- peer training model. TechCare® experienced providers and nurses help train our clients before and after implementation to ensure a successful transition,” points Douglas.
TechCare® powers us with the ability to take care of an inmate's healthcare during incarceration and also to communicate with the community providers after the discharge to maintain continuity of care