Tom Wilson, General Manager, InSync
Electronic Medical Records (EMR) have spread like wildfire across the U.S. in every clinician’s office. Keeping track of a patient’s medical and treatment history electronically is making the process of record keeping easier, more accurate, and comprehensive. Nevertheless, coordination of patient care and exchange of relevant clinical data-despite industry standards for health information exchange-remains an obstacle within the industry. “The differentiation of competing solutions is still another stumbling block in the healthcare industry. InSync has been able to solve the market challenge with a complete product, that has taken the EMR genre to a whole new level,” says Tom Wilson, General Manager, InSync Healthcare Solutions. Headquartered in Florida, InSync is an end-to-end solution provider for the healthcare medical practice.
As a cloud based integrated EMR and practice management software provider for healthcare professionals, InSync has fully integrated support for data interchange, which allows InSync to bridge the EMR and practice management areas. “We provide a concierge level of service, starting with our sales team engagement, through the onboarding and implementation process, personalized training of the practice, all the way to ongoing support activity,” adds Wilson.
The company’s strategy to become a ‘complete solution provider is fulfilled by their strong in-house product development team, constantly adding new features based on market analysis and input from InSync’s customer advisory council. InSync’s solution has a great degree of flexibility and can be adapted according to the clinician’s preferences, along with providing a variety of data migration services from legacy systems. “InSync’s key strength is that we have a highly configurable platform - we can tailor the clinical content and workflow to match the practice requirements,” states Wilson.
The company’s solutions are delivered via a SaaS model, providing a browser and cloud based offering that can save the client the added expense of maintaining an IT infrastructure. “The data capture happens over a secured and encrypted browser connection that significantly decreases compliance risk,” notes Wilson. Other than protecting their login credentials, clients don’t have to worry about the security of Protected Health Information as the data is not physically stored locally within the practice.
One of the company's recent customers embraced InSync's solution to change from paper based records to EMR. The customer already had a sophisticated workflow process inside their multi-facility practice. Leveraging InSync’s integration capabilities, the customer was able to retain their homegrown practice management and laboratory software, and interface the data directly to the InSync platform. For many providers, implementing EMR is a huge challenge, as it often means focusing on the computer more than the patient. In this specific instance, the provider had developed an exceptionally effective process that allowed him to see up to 70 patients each day. During implementation, the InSync team was able to emulate the existing work flow, allowing the doctor to see the same number of patients in approximately the same amount of time, but with much better capture of structured data required to support Meaningful Use core measures.
A cloud based integrated EMR and
Practice Management software solving
challenges for healthcare professionals
InSync is currently working to address the challenge of a functional user interface which can dynamically adapt to a wide variety of computing and mobile devices, while still capturing and displaying the necessary objective and subjective data. “We are working towards a product release later this year which addresses the diversity of device types and screen resolutions, providing our customers seamless access to the exact same patient data as they move between their practice, the hospital, and any other location where they have internet access” concludes Wilson.